Survey - AshWebStudio

Name

First Last

Why did you choose to work with AshWebStudio?

Price
Broad range of services
Customer service
Portfolio examples
Other

Please explain...

Overall, how would you rank your satisfaction with AshWebStudio?

We appreciate the honesty - care to explain?

Design and Development Process

What positives would you use to describe the design and development process?

Quick
In-Depth
Customized to my needs
Fun
Learning experience
Good communication
Easy to work with
I have other adjectives I'd like to use

What negatives would you use to describe the design and development process?

Slow
Frustrating
Difficult to work with
My ideas were not being heard
Not enough communication
I have other adjectives I'd like to use

Additional comments on the design and development process

Communication

Do we respond to emails and voice mails in a reasonable timeframe?

Yes
No
Usually

When we answer questions, do you feel we:

Fully explained in a way that makes sense
Fully explained, but I'm not always sure what you mean
Lack detail and don't really answer my question

When talking on the phone, we are

Attentive
Speak clearly
Seem annoyed that you called
Talk too fast
Other

Services & Pricing

Do you feel AshWebStudio can handle all of your online web design and marketing needs?

Yes
No
I don't know what all you guys offer

Why not?

Do you think we know what we're talking about?

I trust your judgement and recommendations
I like your ideas, but don't always agree with them
You come up with some odd ideas

Do you feel you got your money's worth?

Yes, and then some!
Yes
No
I got ripped off

We appreciate the honesty - Care to explain?

WordPress

Does your website use WordPress

Yes
No
I don't know what WordPress is

WordPress is a content management system that allows our clients to make changes to their website through a web-based administration area. Click here to see some examples of WordPress websites we have built. Submit a support request if you are interested in converting your existing website to use WordPress.

In general, I find WordPress to be

Very easy to use
Like editing my content, but a little frustrating at times
Pointless - I have no idea how to use it

Is there anything you wish you could do with WordPress that you feel you can't right now?

What is the most frustrating part about using WordPress?

What do you enjoy about WordPress?

Last Few General Questions

What do you feel we do well?

Where do you think we need to improve?

Testimonial

On our new website will be featuring some testimonials. If you have the time, we'd love to have you write something we could use.

Testimonial about working with AshWebStudio

Would you recommend us to a friend/colleague?

Yes
No

We appreciate the honestly - Why not?

Comments

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